Citra Sinaga

A dedicated and customer-centric professional with 7 years of experience in customer-handling roles. Known for my exceptional interpersonal skills and ability to foster positive relationships with clients. Skilled in addressing customer inquiries, resolving issues, and ensuring a seamless customer experience. Proficient in CRM Microsoft 365, HubSpot, Analytics, Outlook, Zendesk, and Salesforce (basic). I thrive in fast-paced environments and am adept at multitasking while maintaining a high standard of service. My goal is to consistently exceed customer expectations and contribute to the success of the team and organization.