Irfan Wiseza

Teleperformance empowers global client success through live chat support, leveraging over four years of experience to address customer inquiries with precision and empathy. Equipped with a TOEFL ITP score of 553, the team consistently ensures seamless communication for the US market, enhancing customer satisfaction and operational efficiency. Prior roles in education and contact centers refined expertise in consumer research and data analysis, contributing to actionable insights and improved service strategies. Dedicated to fostering positive client relationships, the organization values collaboration and continuous improvement to deliver exceptional customer experiences.