Jihan Hanifah

Hi, I am Jihan. I am an organized customer support & an expertise e-commerce specialist with a professional proven ability to stay calm under pressure and effectively resolve customer issues. Accomplished in developing platforms, order management and campaign execution. Proficient in chat control, order management & collaborating with teams. Consistently surpas expectations in guiding customers and demonstrating exceptional multitasking skills. Known for engaging customers with kind and effective communication to enhance satisfaction, sales growth and build loyalty. Eager to join the team and contribute to its success. Thank you